FAQ

r bajie Complete FAQ — Casino, Slots and Account Questions

The most frequently asked questions from r bajie users are arranged here in five topic-based sections — live casino, slot games, account verification, withdrawal and account security. If you cannot find the answer to your question here, our 24/7 support team is always ready.

SSL Encryption Bangla and English Support Mobile Wallet Support For ages 21+
Table Games and Live Dealer

Live Casino

In r bajie's live casino section, table limits vary by game and stake. Some baccarat and roulette tables allow lower-level bets, which suits new players. There are also high-limit VIP tables for experienced players. It is wise to check each table's limits in the lobby before sitting down.

In roulette, a spinning wheel has slots numbered 0 to 36 and the number where the ball lands is the winning number. You can bet on a number, colour (red/black), odd/even, or a group of numbers. At r bajie you can play both European and live roulette, where a real dealer spins the wheel in front of a camera.

In baccarat you bet on one of three outcomes — Player wins, Banker wins, or Tie. Both sides are dealt two cards and the side whose hand value is closest to 9 wins. If the card total is 10 or more, the first digit is dropped. The casino takes a small commission on Banker bets, but the Banker side has a comparatively higher chance of winning.

Yes, r bajie's live casino is fully mobile-optimised. Live table games from Evolution, Pragmatic Play Live and Ezugi run smoothly on both Android and iOS devices. Keep a stable mobile internet connection for the best experience. Using the r bajie App or APK may improve performance further.

Teen Patti is a three-card card game from the Indian subcontinent — the player with the strongest hand wins. Andar Bahar is simpler: a joker card is placed and the dealer deals cards alternately to the Andar (left) and Bahar (right) sides — you predict which side will get a card matching the joker. Both of these popular games are available at r bajie with a live dealer.
Spins and Jackpots

Slots Questions

RTP stands for Return to Player — the amount a game theoretically returns for every ৳100 wagered over the long term. For example, Mahjong Ways 2's highest RTP of 96.95% means an average of ৳96.95 may be returned per ৳100 wagered — but this is the average over millions of spins, not a guarantee for any single session. Choosing higher RTP games increases the likelihood of an advantage over the long term.

Many slot games offer a demo mode where you can understand the rules and features without spending real money. However, winnings in demo mode cannot be withdrawn and bonuses do not apply. Go to the r bajie slots section and look for the demo option on the game card. To win real prizes, log in and switch to real money mode.

In progressive jackpot slots, a small portion of every bet is added to the pool, so the prize grows gradually. Any player can win the entire pool on any spin — regardless of whether the bet is large or small. r bajie has several jackpot slots including JILI's Fortune Garuda 500 and Jackpot Joker.

If you want to play on a limited budget, choose low-volatility games — these pay out small wins frequently so your balance does not run out quickly. Games like Fortune Gems or Super Ace fall into this category. With a minimum deposit of ৳300 at r bajie, many slots allow smaller bets. Check the minimum bet per spin before starting a game.
Identity Confirmation

Account Verification

Account verification confirms that you are a real person, that you are 21 or older, and that the mobile wallet or bank account you are withdrawing to is your own. Without verification, the withdrawal process may be blocked, and some bonuses — such as the r bajie birthday gift — require verification to be completed before they can be claimed. It is also in everyone's interest for security purposes.

To confirm your identity at r bajie, you generally need to submit a photo of your National ID (NID) or passport. A driving licence may also be accepted. The document photo must be clear, readable and not expired. The support team can guide you on exactly which document is needed in each situation.

The name on your NID or passport and the registered name on the bKash, Nagad, Rocket or Upay wallet you are depositing from must be the same. If the names do not match, verification may be rejected and withdrawals may be blocked. If this happens, reapply through support with the correct documents.

If your application is rejected, first read the reason carefully — rejections are usually due to an unclear photo, a name mismatch, or an expired document. Resubmit with a new photo taken in a well-lit place. If the problem is not resolved, contact r bajie's live chat — the support team will help you step by step.

All documents submitted to r bajie are protected with SSL encryption. Personal information is used only for verification purposes and is not sold or shared with third parties. You can find full details on data storage and use in r bajie's privacy policy.
Withdrawal Rules

Withdrawal Questions

Withdrawals to bKash, Nagad, Rocket or Upay at r bajie are usually completed within 15 minutes to 2 hours. Bank transfers may take a little longer. The process is faster for verified accounts. For unusual delays, contact live chat for an update.

The minimum withdrawal amount at r bajie is ৳1,000. A withdrawal request cannot be submitted if the balance is below this. Winnings from bonuses cannot be withdrawn until the wagering requirements have been met. The minimum deposit limit is ৳300 — which is separate from the withdrawal limit.

No — r bajie only allows withdrawals to a mobile wallet (bKash, Nagad, Rocket, Upay) or bank account registered in your own name. Sending to someone else's number is not possible and it is also important for the security of your account. Providing a third party's number may cause the withdrawal to be blocked.

Yes, r bajie keeps the withdrawal process running 24 hours a day, 7 days a week. Withdrawal requests can be submitted after midnight or on Friday and Saturday holidays. Mobile wallet payments are usually completed within 15 minutes to 2 hours, though bank transfers may depend on banking hours.
Cyber Security

Account Security

Change your password immediately and contact r bajie live chat. The support team will help lock the account temporarily and investigate any unauthorised activity. Identify the device or network from which the suspicious login occurred. Also change your bKash or Nagad PIN separately if you were using the same information.

Choose a password of at least 12 characters that combines uppercase letters, lowercase letters, numbers and special characters. Do not use easy passwords such as your date of birth, mobile number, or "123456". Do not use your r bajie password on any other site — a separate password for each site is the most secure approach.

Absolutely not. r bajie support will never ask for your OTP, password, bKash PIN or Nagad PIN. If anyone asks for this information — by phone, chat or social media — they are a fraudster. An OTP expires immediately after it arrives and is only useful for your own actions. You will find more online safety tips in the responsible gaming policy.

Yes. r bajie uses SSL (Secure Socket Layer) encryption, which means all data exchanged between your browser and the server — passwords, payment details, personal information — is encrypted. You can confirm the security of the connection by checking for "https" and the padlock icon in your browser's address bar.

Phishing or fake sites often use similar-looking domain names, such as slightly altered spellings. Always verify the correct URL when using r bajie. Be cautious before clicking on unfamiliar links or social media advertisements. If in doubt, type the address directly into your browser and let live chat know.
Have more questions?

Contact Support directly

If none of the above answers solved your problem, r bajie's support team is available 7 days a week, 24 hours a day in both Bengali and English.

Live Chat Start a chat directly from any page on the site — you usually get a quick response.
Email Support For detailed questions, contact us by email: [email protected]

Read r bajie's Terms and Conditions to learn more about bonuses, withdrawals, and gaming policies.